Terms of Use

Welcome to joolme. These Terms of Use govern your access to and use of our website, joolme.co.uk.

By using this website, you agree to these Terms of Use. If you do not agree, please do not use the website.

1. About us

This website is operated by JOOL ME ltd, trading as joolme.

Registered office: Shoham 7, Ramat Gan, Israel
Company number: 516008562
Country of registration: Israel
Email: info@joolme.co.uk
Telephone: +44 20 4634 1345

2. Use of this website

You may use this website only for lawful purposes. You must not use this website in any way that is unlawful, fraudulent, harmful, or intended to interfere with the proper operation of the website.

We may suspend, restrict, or withdraw access to all or part of this website at any time where necessary for operational, legal, or security reasons.

3. Product information

We make reasonable efforts to ensure that product descriptions, imagery, pricing, availability, and other information on this website are accurate and up to date.

However, occasional errors may occur. We reserve the right to correct any error, omission, or inaccuracy, and to update or change information at any time without prior notice.

Images are for illustrative purposes only. As many of our pieces are made to order or handcrafted, slight variations may occur.

4. Orders and availability

Placing an order through our website does not guarantee acceptance of that order.

All orders are subject to acceptance, availability, payment verification, and fraud checks. We reserve the right to decline or cancel any order where necessary, including where a product is unavailable, incorrectly priced, or where we reasonably suspect fraudulent or unauthorised activity.

If we cancel an order after payment has been made, we will issue an appropriate refund.

5. Pricing and payment

All prices shown on our website are in GBP (£) unless otherwise stated.

Where stated on the website, prices include VAT. Delivery charges, where applicable, will be shown at checkout or otherwise explained before payment is completed.

We reserve the right to change prices at any time, but changes will not affect orders that have already been accepted.

6. Intellectual property

All content on this website, including text, photographs, product imagery, graphics, logos, branding, layout, and design elements, is owned by or licensed to joolme and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, or otherwise use any content from this website without our prior written consent.

7. Links to third-party websites

This website may contain links to third-party websites or services for your convenience. We do not control those websites and are not responsible for their content, policies, or practices.

Accessing any third-party website is at your own risk.

8. Website availability

We do not guarantee that this website will always be available, uninterrupted, secure, or free from errors or viruses.

You are responsible for ensuring that the device and systems you use to access our website are protected with appropriate security and antivirus measures.

9. Liability

Nothing in these Terms of Use excludes or limits any liability that cannot legally be excluded or limited under applicable law.

To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from your use of, or inability to use, this website, except where such loss arises from our negligence, fraud, or other liability that cannot lawfully be excluded.

Nothing in these Terms of Use affects your statutory rights as a consumer.

10. Privacy and other policies

Your use of this website is also subject to our other policies, including our:

• Privacy Policy

• Shipping & Delivery Policy

• Returns, Exchanges & Resizes Policy

• Accessibility page

11. Changes to these Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page, and the updated version will take effect from the date shown at the top of the page.

12. Governing law

These Terms of Use are governed by the laws of England and Wales.

Any dispute arising out of or in connection with these Terms of Use or your use of this website shall be subject to the jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer law.

13. Contact us

If you have any questions about these Terms of Use, please contact us at:

joolme
jool me ltd
info@joolme.co.uk
+44 20 4634 1345